Brookfield Gardens recognises the importance of your privacy, and that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, Brookfield Gardens will only collect and use your personal information as set out below. All reasonable measures have been taken to ensure your privacy, but website users are advised that there are inherent risks in transmitting information across the Internet. Brookfield Gardens Privacy Statement is intended to represent industry best practice and comply fully with the Privacy Act 1988.
Personal information provided to Brookfield Gardens and information collected through this website will not be disclosed to any third party outside Brookfield Gardens unless one of the following applies:
– the individual has consented
– the individual would reasonably expect, or has been told, that information of that kind is usually passed to those individuals, bodies or agencies
– it is required or authorised by law
– it will prevent or lessen a serious and imminent threat to somebody’s life or health – the disclosure is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.
When an individual browses our website, our systems make a record of the individual’s visit and logs the following information for statistical purposes:
– the individual’s server address
– the individual’s top level domain name (eg. .com, .gov, .org, .au, etc)s
– the pages the individual accessed and documents downloaded
– the site from which the visitor came to reach our website and
– the type of browser being used.
We do not identify users or their browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet service provider’s server logs.
Individuals joining our email lists will have their contact details stored on password protected databases. Staff members have access to our website’s backend system which is password protected. Our website server, hosted by our Internet service provider, is also password protected.
Our website uses session cookies during a search query of the website and when an individual accesses various sections of this website. When an individual closes their browser the session cookie set by our website is destroyed and no personal information is maintained which might identify an individual should they visit our website at a later date.
Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
Security capabilities & policy for transmission of payment
What information do we collect and how do we use it?
When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card.
This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.
How does Brookfield Gardens protect customer information?
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.
Credit Card Details
All credit card payments are processed securely through the XXXX Payment Gateway and XXX. Payment by credit card is the fastest way to receive your order as there is no clearance delay. Brookfield Gardens does not store any credit card information on our servers.
What about Cookies?
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Brookfield Gardens website.
Payment Gateway Info
Our payment options presently available are limited but, most importantly, safe and secure. We offer Credit Card payments for general users and Purchase Orders for approved wholesale customers. Credit Card payments are made directly through a 128 bit SSL Encryption software to ensure your personal details are kept safe. None of your payment details are stored – this ensures you will be happy with the security of your transaction. Whilst every attempt has been made to protect the privacy of visitors to our website, Brookfield Gardens accepts no fault if these systems result in a breach of privacy.